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Documentation | Request Demo

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To decline a request, click the Decline button:

If you have entered a default decline message, it will display for your review.  To make changes to the default message, enter the desired updates in the text box.  If you have not created a default message enter the decline message in the text box.

Click “Submit” to complete the decline.

TIP:  Notifications are sent when a donation is declined.  If you wish to bypass notifications, open to edit the request, then use the dropdown selector in the Quick Edit box to change the status.

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