How Can We Help?
Search for answers or browse our knowledge base.
My Profile
Access your user profile from the top menu (hamburger icon on mobile) to manage your personal account.
My Profile provides access to the following items in your account:
- Updating Personal Information
- Adding & Updating Donation Payment Information
- Managing Recurring Donations (Subscriptions)
- Setting Permissions to turn on/off Dashboard Features and Capabilities (Some employers hide this capability.)
- Setting Email Notification Preferences
- Adding a “MyTrax” page & setting the page name (Some employers hide this capability)
- Turning on Two-Factor Authentication