Employees & Donors

How do organizations receive donations made in GivingTrax?

Recipient organizations that have setup banking within GivingTrax will automatically receive your donation within two days directly into their respective bank accounts.   When the intended recipient organization has not yet setup banking, your donation will be received by GivingTrax Foundation, a donor-advised fund. GivingTrax Foundation is a U.S. 501(c)(3) organization. GivingTrax Foundation disburses donations …

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Will GivingTrax share my data?

GivingTrax respects and protects your privacy.   We will never sell, trade or rent your personal information to other individuals or companies. The information that you provide is used only to complete your donation. Your name and contact information is visible to the recipient organization, when they are logged into GivingTrax. If you do not …

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GivingTrax Data Security

GivingTrax values your privacy and security.  All data is encrypted end-to-end, including data at rest (stored on servers).  Additionally, we help to protect your information by working with partners that provide a secure and safe environment for credit card processing.

Will I receive a receipt for donations made in GivingTrax?

For credit card payments, GivingTrax provides an electronic receipt at the time of the donation. The receipt is saved in your dashboard view and emailed to you. You may also print out a copy of the receipt for record keeping purposes.

Is my donation tax deductible? 

GivingTrax restricts employee & individual donations by credit card to validated 501(c)(3) charitable organizations for US donors, or registered charities in the country where the donor is located for International charities.  Donations to charitable organizations may be tax deductible depending on the applicable laws for your country, provided no goods or services were received in …

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How do I request a match for a charitable donation made outside of GivingTrax?

Click on the Request Match button on your GivingTrax home dashboard.  You will then be prompted to ask if the contribution was made through GivingTrax or not.  Select No.  Then enter the name of the charitable organization, and search for the organization in GivingTrax.  Enter the date and amount of the contribution that was made, …

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How do I make a charitable contribution through GivingTrax?

Click on the Donate $$ button on your GivingTrax home dashboard.  Then select a charitable category from the dropdown search list, or search for a charity by name.  Once you have navigated to the charity name, click on the Select box to enter your charitable contribution amount and your credit card information.     

Creating a MyTrax Page

GivingTrax offers users social sharing capabilities.  You may create a page, upload photos to your page and share your content. You may also upload content to share on your employer’s page, if they publish a branded page. Please note: The ability for you to access this feature is set by your employer. a). Click on …

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